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Field Engineer

JOB PROFILE

The Field Engineer is responsible for optimizing clients’ networks through proactive support and service. This includes developing and maintaining an intimate knowledge of network environments, hardware and software inventories, configuration management, assisting with project design and implementation, and proactive onsite services. This is a client facing role and requires a high level of professionalism and exceptional interpersonal skills.

QUALIFICATIONS and REQUIRED EXPERIENCE

Basic Requirements:

  • Proven track record of being a problem solver and team player capable of working in a technically-challenging environment

A minimum of 3 years direct network field experience with expertise in configuration and troubleshooting, including: DNS/DHCP Support

  • PC, Server and SAN Support
  • Cisco Router, Switch, and Firewall Support
  • Virtualization tools (VMware is a plus)
  • Windows, IIS and SQL server administration
  • Configuring and troubleshooting email services including SMTP, POP, IMAP, Exchange
  • Server-class hardware including RAID hardware

Preferred Requirements:

  • Undergraduate degree in Computer Science, MIS, ISQS
  • Current technical certifications with one or more of the following companies: Cisco, Citrix, Microsoft, VMware, ShoreTel
BENEFITS

Comprehensive Health and optional Dental coverage

401(k)

Paid holidays

PTO package

Paid certification and training opportunities

Company vehicle for on-site client activities

OTHER

Base Pay: Salary will be determined by experience and certifications

Employment: Full-Time

Job Type: Field Engineer

Education: 4 Year Degree or equivalent knowledge

Experience: At least 3 years

Manages Others: No

Industry: Information Technology & Managed Services