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Senior Network Engineer

The Senior Network Engineer is responsible for the installation and management of multi-protocol routers, multilayer switches, firewalls, wireless and VoIP phones, servers, and storage devices. 

In addition to technical responsibilities, the Senior Network Engineer will also mentor and guide junior members of the team to gain depth and experience with advanced network technologies.

Qualifications & Required Experience

Basic Requirements

  • Proven track record of being a problem solver and team player capable of working in a technically-challenging environment
  • Provide remote and on-site support to our clients
  • Effectively interact via verbal and written communications with our clients’ end-users
  • Support various software products, including but not limited to Microsoft Windows Server, Microsoft SQL Server, Microsoft Exchange Server, VMware, Citrix, backup software, anti-virus, web and spam filtering products, and various client-specific applications
  • Assist in supporting all network engineers by serving as an escalation point for complex level 2/3 reactive services tickets
  • A minimum of three years of experience in network administration, configuration, and network hardware installation with experience in level 2/3 help desk escalation troubleshooting including:
    • Enterprise-level, multi-tier service desk environment
    • DNS/DHCP support
    • PC and server support
    • PC, server, and SAN support
    • Virtualization tools (VMware is a plus)
    • Windows Server, IIS, and SQL server administration
    • Configuring and troubleshooting email services including SMTP, POP, IMAP, and Exchange
    • Server-class hardware including RAID hardware

Preferred Requirements

  • Undergraduate degree in Computer Science, MIS, or ISQS
  • Current technical certifications with one or more of the following companies: Cisco, Citrix, Microsoft, VMware, ShoreTel

Benefits

  • Comprehensive health and optional dental coverage
  • 401(k)
  • Paid holidays
  • PTO package
  • Paid certification and training opportunities
  • Company vehicle for on-site client activities

Other

  • Base Pay: Salary will be determined by experience and certifications
  • Employment: Full-time
  • Job Type: Senior Network Engineer
  • Education: Four-year degree or equivalent knowledge
  • Experience: At least three years
  • Manages Others: No
  • Industry: Information Technology & Managed Services

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