Managed Support Offerings to Save You Headaches
Whether it’s managing mission-critical infrastructure, providing 24×7 monitoring and alerting, or migrating applications and services to the cloud, we deliver the flexible and scalable solutions and support your organization needs to take IT to the next level.
- Keep systems up and running
- Interface directly with technology vendors
- Provide visibility into performance and transparency about options
- Offer tiered solution options
- Provide descriptive statements of work (SOWs)
- Never have hidden fees or standard price increases
What Mandry MANAGE Provides Your Organization
Our goal is to provide the proactive technology support you need to help your organization achieve its business objectives.
You will have a dedicated executive IT consultant and a team of engineers who are familiar with your business and committed to helping you understand your technology and plan strategically around it.
Our remote technical support team, onsite services, vendor management, and line-of-business application support all come standard in your contract.
Options-Based Project Process
When needs arise, we map those needs to the features and functionality available with your existing technology and present your options, making you aware of any tradeoffs, so you can make an informed decision.
We don't require that you work with any specific technology vendors. We just help you get the best solution for your needs. Period.
We provide regular service reports and keep ongoing technology checklists that we review with you regularly to ensure your services are continually being optimized.
We offer industry-leading response and resolution times to ensure you get the help you need when you need it.
Why Choose Us to Provide Managed Support Offerings
Proprietary processes & systems
Simplified billing & agreements
Real people & relationships
How We Expand IT Support Beyond Fixing Things When They Break
IT-related results & expected outcomes
Resources & organizational goals
Get to know team & environment
Prioritize activities based on tech summary
Report on and update projects & services
Recent Managed IT Services Resources
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