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Mandry MANAGE: Proactive Technology Support

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Managed Support Offerings to Save You Headaches

Whether it’s managing mission-critical infrastructure, providing 24×7 monitoring and alerting, or migrating applications and services to the cloud, we deliver the flexible and scalable solutions and support your organization needs to take IT to the next level.

  • Keep systems up and running
  • Interface directly with technology vendors
  • Provide visibility into performance and transparency about options
  • Offer tiered solution options
  • Provide descriptive statements of work (SOWs)
  • Never have hidden fees or standard price increases

What Mandry MANAGE Provides Your Organization

Our goal is to provide the proactive technology support you need to help your organization achieve its business objectives.

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Dedicated Team

You will have a dedicated executive IT consultant and a team of engineers who are familiar with your business and committed to helping you understand your technology and plan strategically around it.

Fixed-Fee Coverage

Our remote technical support team, onsite services, vendor management, and line-of-business application support all come standard in your contract.

Options-Based Project Process

When needs arise, we map those needs to the features and functionality available with your existing technology and present your options, making you aware of any tradeoffs, so you can make an informed decision.

Solution-Agnostic Services

We don't require that you work with any specific technology vendors. We just help you get the best solution for your needs. Period.

Sustainability

We provide regular service reports and keep ongoing technology checklists that we review with you regularly to ensure your services are continually being optimized.

Responsive Service

We offer industry-leading response and resolution times to ensure you get the help you need when you need it.

Why Choose Us to Provide Managed Support Offerings


Proprietary processes & systems


Simplified billing & agreements


Real people & relationships

How We Expand IT Support Beyond Fixing Things When They Break

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Discuss

IT-related results & expected outcomes

Align

Resources & organizational goals

Onboard

Get to know team & environment

Roadmap

Prioritize activities based on tech summary

Review

Report on and update projects & services

Recent Managed IT Services Resources

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Cloud Strategy Consulting & Architecting

Understand and roll out a full, effective, scalable cloud strategy for your business.

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