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Fixed Fee, Full-Service IT Support

IT Management

We collaborate with executives to connect our business technology resources – people, process, solutions and strategy – to solve the unique challenges their organizations face. We assign dedicated teams of certified experts to support business technology operations from end-to-end.

Whether delivered through the cloud, on-premise or a combination of both, our fixed-fee IT Management Services are guaranteed to proactively manage the IT infrastructure, support, and strategy for your organization. We deliver the services, tools, solutions and information you need to transform IT from a cost center to a strategic business asset.

IT MANAGEMENT INCLUDES:

  • CybersecurityCybersecurity
  • Data ProtectionData Protection
  • Disaster RecoveryDisaster Recovery
  • Cloud ServicesCloud Services
  • Vendor ManagementVendor Management
  • Line Of Business Software AssistanceLine Of Business Software Assistance
  • Mobile Device ManagementMobile Device Management
  • Phone and Internet SupportPhone and Internet Support
  • IT Helpdesk / Technical SupportIT Helpdesk / Technical Support
  • Compliance / RegulatoryCompliance / Regulatory
  • Network Infrastructure SupportNetwork Infrastructure Support
  • Remote MonitoringRemote Monitoring
  • Internal IT SupportInternal IT Support
  • Dedicated TeamDedicated Team
  • Strategic IT LeadershipStrategic IT Leadership
  • Application SupportApplication Support
  • Patching / UpdatesPatching / Updates
  • Reporting / AnalyticsReporting / Analytics

Cloud

Whether you are looking to enhance business functionality in the cloud, or want to safeguard your data with business continuity and disaster recovery services, we have you covered. We can deploy new products and services in the cloud, migrate existing services to the cloud, host applications and design and architect the most suited cloud infrastructure for your business. Let us help you with the next step of your cloud-enabled digital transformation.

CLOUD PRODUCTS AND SERVICES:

  • Cloud HostingCloud Hosting
  • Cloud MigrationCloud Migration
  • Public, Private, HybridPublic, Private, Hybrid
  • Data ProtectionData Protection
  • Disaster RecoveryDisaster Recovery
  • Spam-filteringSpam-filtering
  • Office 365Office 365
  • Mobile Device ManagementMobile Device Management
  • Unified Communication and CollaborationUnified Communication and Collaboration
  • Web-filteringWeb-filtering
  • Anti-virusAnti-virus

IT Projects

Today’s complex IT projects are difficult to deliver on time and on budget – especially with outdated “we’ve always done it this way” approaches. Projects are larger, more technical and organizations often demand tight delivery schedules. Old project methodologies simply can’t keep pace.

Our project methodology places you at the center of the design and implementation process. We assign a dedicated project team to understand business demands and expectations, to scope and to analyze preliminary technical requirements to identify risks early. Then we develop a communication process and project plan to meet the organization’s specific needs.

No organization can afford to make IT decisions without a clear understanding of how those decisions will impact the business. Having the right information and understanding the trade-offs is often the difference between selecting the optimal solution and wasteful spending. Despite the unique challenges each IT project presents, our fixed-fee, turnkey project services ensure the project is delivered on time and within budget.

PROJECT SERVICES INCLUDE:

  • DiscoveryDiscovery
  • Risk and Gap AnalysisRisk and Gap Analysis
  • Project Design, Build, TestProject Design, Build, Test
  • Hardware/Software ProcurementHardware/Software Procurement
  • Unified Communication and CollaborationChange Management
  • Project ImplementationProject Implementation
  • Communications PlanCommunications Plan
  • Spam-filteringProject Management
  • Web-filteringDedicated Team

Phone and Internet

With the explosion of new technologies such as 4G/LTE, cloud, social networking, tablets, smart phones and converged networks, organizations require more speed, reliability and quality of service than ever before. Organizations require innovative, right size, cost-conscious solutions to meet networking, connectivity and communication needs.

We offer a full range of business voice and unified communications solutions to keep organizations seamlessly connected. Our Data and Voice Services team are experts in the design, installation and maintenance of data and voice networks. We tailor solutions and services to meet the specific needs of your organization.

PHONE AND INTERNET PRODUCTS AND SERVICES:

  • VoIP PhoneVoIP Phone (for small, medium and large business)
  • Unified Communication and CollaborationUnified Communication and Collaboration
  • Managed Business InternetManaged Business Internet
  • Backup Failover InternetBackup Failover Internet
  • Phone and Internet SupportPhone and Internet Support
  • MPLSMPLS
  • SIPSIP
  • IoTIoT

Partnering with IT's Most Trusted Names

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