FFIEC · Compliance
Wire fraud. Vendor management. Continuous monitoring evidence.
Mandry Technology maps managed IT and cybersecurity controls to FFIEC examination expectations for community banks, credit unions, and financial institutions in Texas and adjacent states. Cybersecurity, Managed IT, and Unified Communications operate under one accountable team with SOC 2 Type II discipline, producing wire fraud controls, vendor management records, call recording evidence, and continuous monitoring documentation examiners actually inspect.
What auditors expect
FFIEC
Wire fraud controls, vendor management, continuous monitoring evidence
Primary practices: Cybersecurity, Managed IT, Unified Communications
Request an assessment conversation. We respond during business hours with next steps tailored to your regulatory scope.
Context
FFIEC examinations expect documented wire fraud controls, vendor management, continuous monitoring evidence, and incident response procedures. Policies assembled before exam season without continuous maintenance do not survive scrutiny.
Out-of-band verification, MFA on wire initiation workflows, and SOC monitoring tuned for anomalous authentication patterns. Voice cloning has made phone-based fraud indistinguishable from legitimate executive requests.
FFIEC guidance on third-party relationships expects documented vendor risk assessments, access reviews, and subprocessor inventories maintained continuously.
Wire fraud investigations depend on knowing who said what, when, and from which number. Retention gaps are both an operational risk and an examination finding.
Examiners expect evidence of continuous monitoring, not point-in-time screenshots assembled when an examination is announced.
IR procedures must produce audit-ready records with notification timelines aligned to regulatory and carrier expectations.
Carriers now expect MFA, documented IR procedures, vulnerability management evidence, and wire fraud controls before renewal.
Primary Practices
Mandry operates five practices under one accountable team. These are the ones that map most directly to FFIEC obligations and the evidence auditors request.
24/7 MDR and SOC monitoring, out-of-band wire verification, MFA on wire initiation workflows, and incident response with FFIEC-aligned notification timelines.
ExploreCloud UC, business VoIP, and call recording with FFIEC-aligned retention policies and retrieval workflows tied to incident response.
ExploreHelp desk, endpoint and network management, and vCIO advisory built to produce the asset inventories, change records, and access logs FFIEC examiners request.
ExploreIndustries
Mandry concentrates regulatory literacy in four headline verticals, plus regulated mid-market organizations. These industries map most directly to FFIEC obligations.
Comparison
The difference shows up when an audit, breach, or carrier renewal forces you to produce evidence, not when everything is running smoothly.
| When it matters | Generic regional MSP | Mandry |
|---|---|---|
| Cyber insurance renewals | Annual questionnaire scramble with incomplete evidence | Continuous attestation, vulnerability reports, and policy libraries ready for carrier review |
| Wire fraud and voice cloning | Reactive training slides with no out-of-band wire verification | Out-of-band verification, MFA on wire workflows, and SOC monitoring tuned for authentication anomalies |
| FFIEC examination documentation | Policies assembled before the exam with incomplete vendor inventories | Continuous evidence binders, vendor management records, and examination-ready documentation |
| Vendor and third-party oversight | Spreadsheet updated annually before examination season | Documented vendor risk assessments, access reviews, and subprocessor inventories maintained continuously |
| Call recording for wire desk | Recording added after an examination finding with retention gaps | FFIEC-aligned retention, retrieval workflows, and integration with incident response |
| After-hours financial institution support | Business-hours help desk; wire desk handles after-hours incidents alone | 24/7 SOC and help desk with documented escalation for fraud and access incidents |
Trust
SOC 2 Type II
Type II attestation
24/7 SOC
SOC monitoring (Arctic Wolf)
97%
client retention
20+
years of continuous operation
ScenarioScenario
Voice-cloning attacks succeed through a familiar voice, urgency in the request, and a wire that nearly clears before someone gets suspicious. Mandry builds out-of-band verification into the wire process, layers identity controls against social engineering, and operates a 24/7 SOC watching for the access patterns that precede these attempts.
Memberships
HCISPP
Vendor Stack
Related Frameworks
Most compliance environments answer to more than one framework. Explore the related obligations Mandry maps to the same operating discipline.
FAQ
An examination-grade MSP delivers wire fraud controls with out-of-band verification, vendor management documentation, continuous monitoring evidence, call recording with FFIEC-aligned retention, and incident response procedures examiners can verify. At Mandry, these controls operate under SOC 2 Type II discipline.
Mandry deploys out-of-band verification protocols, MFA on wire initiation workflows, and SOC monitoring tuned for anomalous authentication patterns. Wire fraud controls are documented continuously in the compliance program.
Call recording is deployed with retention policies, access controls, and retrieval workflows documented from the start. Recordings support wire fraud investigations and examiner evidence requests.
Mandry maintains documented vendor risk assessments, access reviews, and subprocessor inventories continuously through the compliance documentation program.
Yes. Co-managed IT extends internal teams rather than replacing them. Mandry can operate SOC monitoring, help desk overflow, vCIO advisory, and compliance documentation while internal staff retain control of core banking applications.
Mandry maintains continuous attestation evidence: vulnerability scan reports, policy libraries, incident response documentation, MFA records, and wire fraud control documentation.
The right time to evaluate one is before the audit, before the breach, before the regulator's letter arrives.
What brings you here?
